Dayforce

ClearCourse led us through a people-process-technology consolidation and standardization of 19,000 employees throughout the US and Canada. We went from 31 pay groups to 13; 5 work weeks to 2; 10 timekeeping and 5 payroll systems to ONE integrated system. Due to COVID-19, we had a completely virtual, remote go live. We couldn’t have done it without ClearCourse. I’m beyond ecstatic with how well the implementation turned out!

It has been an absolute pleasure to work with ClearCourse. Their knowledge of the Dayforce system and its capabilities made optimization of our organization’s system more manageable than we imagined. Their HR expertise helped to guide us in the best ways to implement our policies and procedures and they made even the most daunting tasks feel achievable, even creating videos we continue to share with new hires on how to use the system. Methodically going through each task and jumping in when emergencies arise, ClearCourse can be counted on to get to the bottom of any issue to make sure problems get solved. We have been able to get the most out of our Dayforce system and are still working toward better, faster and more intuitive workflows. Our employees are thrilled with the progress we have made, and now look forward to using the system more with every rollout.

ClearCourse stepped in when we lost a key member of our team during our Ceridian Dayforce Implementation. They were able to quickly (literally overnight!) get up to speed and get us back on track with benefits and converting employee data to meet tight deadlines. Their expertise and commitment to this project was invaluable, resulting in a successful, on-time implementation. We would not have been able to complete this project without their assistance. They are, by far, the best consulting group I have worked with.

I had the pleasure of working with the ClearCourse team over several months. They provided comprehensive guidance and knowledge at every turn, without ClearCourse our transition and implementation would have resulted in an overspend of our time and budget. ClearCourse was not only able to keep our team on task, but also manage the Ceridian team, keeping us all on target to deliver on the required timeline. I would recommend ClearCourse for any Human Capital project requiring efficiency, effectiveness, and care. We would definitely hire ClearCourse for any of our HR consulting needs in the future.

The work ClearCourse did for us was worth its weight in gold! Major kudos, their detailed knowledge and analysis was extremely valuable. The ClearCourse team’s support clearly made a difference in the success of our Dayforce implementation!

ClearCourse was able to provide a ray of sunshine to an otherwise bleak experience in our first year of payroll management. By mid-year, we had accumulated several dozen problems that were reflecting badly on my company’s ability to execute. ClearCourse came in, triaged the situation, and immediately dug in to begin solving many of our problems. They did so by reconfiguring the payroll system, fixing interfaces, reprogramming entitlements, and staying resolutely determined to eliminating ticketed items. I highly recommend ClearCourse to any company looking to implement a payroll system or fix existing problems.

ClearCourse was professional, delivered on time, listened to our needs and created solutions. They delivered what they promised and stayed on budget. They were able to resolve issues with extracts that Ceridian support had not been able to complete in months of work.

ClearCourse was an absolute savior for us in Canada and amazing to work with through this transition. The Canadian team relied on ClearCourse a lot, they helped us through this transition with such positivity and enthusiasm.

I was very impressed with ClearCourse’s ability to walk into such a large, complex organization as SUPERVALU, and be able to quickly and effectively organize a plan of action. They delivered for us outstanding leadership and Project Management skills with an effective communication and change management ability, while remaining focused on our objectives and determined to drive results.

I can honestly say that ClearCourse saved us. They helped us to meet our very tight timelines and get us to the finish line. We could not have implemented Ceridian Dayforce without ClearCourse. I highly recommend ClearCourse, they are better than any other HCM consultants. We used another firm and had to add the ClearCourse team. THANK YOU, I appreciate everything you have done for us!

ClearCourse has been a dependable, valued partner to our team. They provided interim support for our system needs, assisted in onboarding and training of our team members, provided advice and guidance, managed our HCM system configuration, and delivered on any other requests we made. They are an integral part of ensuring we have the expertise we need to stay on track. They understand our culture and business demands and are always willing to work with us to meet our deadlines.

ClearCourse was so great, without their expertise there is no telling where we would be. They are absolutely fabulous and easy to work with! Thanks for the help, patience and guidance.

ClearCourse is an important strategic partner of APi Group for our Ceridian Dayforce payroll implementations. Their team has been instrumental in bringing experience with Dayforce implementations as well as specific subject matter expertise regarding complex system configurations. Their ability to work with our business and technical teams to understand the business need and provide solutions has been outstanding. ClearCourse has been, and continues to be, an excellent partner for APi Group.”

ClearCourse has been awesome! They have gone above and beyond with our various projects and keeping us afloat day to day.

The ClearCourse Team has been a valuable asset to our operations and has deep knowledge of the Payroll, Benefits, and Workforce Management modules in Dayforce as well as practical day-to-day HR and system knowledge. From assisting us with year-end tasks, audits, interim management of the Payroll team, and Dayforce configuration, the ClearCourse team has been timely, courteous, and professional at every interaction. Truly a pleasure to work with. We will not hesitate to work with ClearCourse in the future.

ClearCourse was able to quickly step into the project mid-stream, assess the situation and immediately start applying expertise. Their professionalism, strong project management acumen and payroll knowledge significantly aided our ability for a smooth transition.

With only three months until go-live on the new payroll system, the project was at risk. Clearcourse experts began within a week after our introduction and worked tirelessly and put the project back on track. We did not have the expertise and knowledge of the new system to know what was critical for go-live and what could follow later. It is clear we would not have been successful without ClearCourse. Even now we continue to rely on their support. Extremely grateful for the Clearcourse Team and highly recommend them. Thanks for all your help!

I’m writing to share with you how much of an asset Nicholas is to your company. I have enjoyed working with ClearCourse immensely and they have been a lifesaver for us this open enrollment period. They are very knowledgeable, professional, communicative, upbeat, kind and just a pleasure to work with. I’m very glad I found ClearCourse!

I’d like to thank ClearCourse for all your help when we processed our recent payroll. The work they did to make sure all timesheet calculations were accurate for our non-exempt employees who received back-dated merit increases was instrumental to our successful payroll run. We would have had to do several manual calculations and issue retro payments in the following payroll for these overtime hours had it not been for their assistance. We greatly appreciate their urgency addressing this issue and the constant communication on the status of the recalculations.

We recently went through a Ceridian Dayforce HCM implementation which proved to be slightly more challenging than was anticipated from the outset. Due to time constraints and other outlying issues we needed to get an outside consultant in place, quickly. We reached out to 3 or 4 vendors and what stuck with us regarding ClearCourse Consulting was their firsthand knowledge with Ceridian and the straightforward contract. They are extremely knowledgeable, professional, and great to work with. They found solutions quickly and guided us to best practices within the HRIS program. They offered solutions to issues that were at a dead-end with our implementation team. If you are looking for a consulting firm with excellent knowledge and resources, we recommend ClearCourse Consulting.

ClearCourse has helped our team navigate through implementation of Ceridian products and helped our team with projects and training. They are very thorough and patient and have vast knowledge of the Ceridian Dayforce product. They have our company’s best interest at heart and go the extra mile to make sure our projects are completed accurately and timely. I highly recommend ClearCourse and their team.

The Ojai Valley Inn began a relationship with Clear Course Consulting in 2022. We were entering into Open Enrollment season and opened a case with our payroll provider Dayforce/Ceridian. As the date got closer, we realized that Dayforce was not going to meet our deadline and needs. We contacted another Dayforce user who recommended that we contact ClearCourse Consulting. Almost immediately after our first contact a call was arranged and we met with a Benefits Specialist. She was confident that she could meet our deadline and build all of the necessary rates associated with our plan. Fortunately, she successfully created everything that we needed, and we were extremely satisfied with her work. This year we were faced with an issue that required historical payroll records. It was critical that these reports were accurate. I contacted ClearCourse and their consultant quickly and efficiently met our insanely short deadline with flying colors. We have now worked with two consultants from ClearCourse and I would highly recommend ClearCourse to anyone looking for Dayforce assistance. They are superstars!

ClearCourse was thoroughly familiar with all aspects of Dayforce and helped us improve our workflows that we use regularly. They were very responsive to our requests and worked with us to understand how Dayforce features and capabilities can fit our business needs. They were very knowledgeable about Dayforce products and provided us with useful guidance in developing the project requirements, and delivered high quality work products that we are able to use in our business processes.

ClearCourse has been an important partner for us over the past two years as our company has been expanding. They guided us through a vendor selection process to identify a HCM provider and then helped implement the solution. Along the way, ClearCourse has displayed an attention to detail, excellent customer service, and have made expert recommendations. As always, I appreciate everything Clearcourse does for us. Great, knowledgeable, responsive team!

We were introduced to ClearCourse by our Ceridian Customer Success Manager who was unable to assist us with an extremely urgent benefits renewal Dayforce project. Within hours of contacting ClearCourse, we had a clear path to execute in what seemed like an impossible timeframe. They quickly hit the ground running and kept us informed every step of the way. I’m so grateful and will continue to partner with ClearCourse on other projects.

I cannot thank ClearCourse Consulting enough for the invaluable support they provided through the implementation of our HCM solution. They seamlessly guided us through the implementation process and continued to offer exceptional system support. Thanks to their unwavering commitment and deep knowledge, we’ve begun to streamline our HCM processes and improve efficiency. Their services have truly been a game-changer for our company, and I couldn’t be more grateful for their outstanding work and the relationships built.

Wallick Communities had the pleasure of partnering with Clearcourse Consulting during a transitional phase in our HRIS administration. Their adept team seamlessly assumed day-to-day operations of Dayforce while also providing invaluable configuration guidance and best practice consulting. Their professionalism and expertise significantly eased our burden during this period, allowing us the time to focus on finding a replacement HRIS admin. Clearcourse Consulting exceeded our expectations, and we highly recommend their services to any organization seeking top-tier HRIS support.

We have been working with ClearCourse Consulting since November 2023 and they’ve helped us with several Dayforce projects. We have found each member of their team to be very knowledgeable, attentive to detail and our deadlines have always been met without any problems. We highly recommend their services, and we look forward to working on future projects with them.

Unfortunately, our payroll provider’s reporting tool broke recently. To say this was a stressful moment is an understatement. Further confounding this issue was the lack of responsiveness from our provider who failed to provide a critical report to the Teamsters each month which posed liability and penalties, amounting to tens of thousands of dollars, to TFI from the union as it relates to timely remittances of payment of pensions through Telus (formerly Lifeworks). As our payroll provider continued to “look into the matter”, ClearCourse Consulting went into action. They wrote reports and spent countless hours, including evenings and weekends, to manually recreate something ADP themselves could not accomplish; in short, they created a union pension miracle report. Their expertise and ability to quickly assess and report on critical vendor requirements ensured that I and the rest of my team could focus on getting payroll out while ClearCourse focused on the emergency at hand. I cannot thank you enough for all you have done for our organization. We are truly grateful and blessed to have ClearCourse Consulting as part of our extended TFI Family!

ClearCourse Consulting was a pleasure to work with. Their consultant explained everything very clearly, answered any questions I had and if ever something came up, he jumped on it as soon as he could. The professionalism and work ethic was top notch and I’ve never had a bad experience working with ClearCourse. I highly recommend them and their services.

ClearCourse Consulting has been such a pleasure to work with! They maintain a professional demeanor under pressure, and also provides constructive opinions based on their observations. Their consistent effort, and extensive knowledge of Dayforce has made a positive impact with the payroll project, and with daily tasks that need to be managed. We are grateful to have had the opportunity to collaborate with ClearCourse. Their willingness to assist, and take on specific tasks has truly helped my work load.

ClearCourse helped me set up a vacation carryover rule in the system. Great experience, they explained everything that they were doing, provided options and was always there for support, even at a moment’s notice. We have future projects coming up and ClearCourse Consulting is the organization that I will be reaching out to.